South Korea’s three major auto brands lead the 2018 JD Power U.S. Initial Quality Study; Hyundai, Kia and the luxury brand Genesis hold the top three spots. All are units of South Korean conglomerate Hyundai. Last year, Kia, Genesis and Porsche held the top three spots.
The survey shows vehicle quality improving for the fourth consecutive year to its best level to date. But some cars had more problems than others. For instance, cars with advanced driver assistance systems, such as cruise control, park assist and backup, blind spot monitoring and lane departure warning had more issues.
The results are based on responses to 233 questions from more than 75,700 purchasers of new 2018 vehicles after 90 days of ownership conducted from February to May of this year. Brands such as Tesla, Alfa Romeo, Fiat, Maserati, Smart, Ferrari, Bentley and Rolls Royce were not included in the results because of a limited number of customers or small sample size.
